Last updated: March 22, 2023
Refund Policy
At Next Gen Web Works, we want to ensure your complete satisfaction with our products and services. If for any reason you are not satisfied with your purchase, we offer a refund policy as outlined below:
Digital Products
We offer a 14-day money-back guarantee on all digital products, including software and digital downloads, purchased directly from our website. To request a refund, please contact us at info@nextgenwebworks.com with your order information.
Services
We do not offer refunds for services, including but not limited to web design, graphic design, and SEO. However, if you are not satisfied with the services provided, please contact us at info@nextgenwebworks.com to discuss your concerns and potential solutions.
Physical Products
We do not offer refunds for physical products, including but not limited to hardware and merchandise. If a physical product is defective or damaged, please contact us at info@nextgenwebworks.com within 14 days of receipt to request a replacement or exchange.
Exceptions
This refund policy applies only to purchases made directly from our website. If you have purchased our products or services through a third-party vendor or reseller, please contact them directly for their refund policy.
Contact Us
If you have any questions or concerns about our Refund Policy, please contact us at info@nextgenwebworks.com.